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Frequently Asked Questions

We’re Here to Help



Why do I need alwaysNFT?

Almost all NFTs have two major components:

  1.  A blockchain entry that shows who owns the NFT and allows for NFTs to be traded

  2. Media and metadata associate the blockchain entry with something valuable - like a piece of digital art.

You can be sure that the blockchain part of the NFT is safe, but the media and "metadata" (the NFT descriptions) are stored on the internet - usually within the IPFS (InterPlanetary File System). The entries in IPFS cannot be changed, but they can disappear if they are not accessed frequently. 


alwaysNFT "pins" your metadata and media to our IPFS servers, ensuring that the IPFS data never disappears. 

How does it work?

If you are creating an NFT, you can upload your digital files directly to alwaysNFT - we'll give you an IPFS address that you can use in your metadata. 

If your files are already in IPFS, just give us the IPFS directory address or addresses of the individual files and we'll take it from there.

If you own some NFTs and want to protect them, then simply give us your public key or attach your metamask wallet.  We'll find the artwork in your NFTs and pin those files to our servers.  

We store three copies of your file - in Europe, North America and Asia Pacific 

What does it cost?

We'll store up to 1GB of files uploaded directly to our site or the media for up to 20 NFTs for free.  

If you need more storage or want to protect more NFTs, you can subscribe to a professional plan as shown on our pricing page.   Introductory pricing starts at $20/month - for a limited time only! For that low price, you get protection for unlimited NFTs and for up to 2GB of storage (additional GBs cost just 0.15c/month). Considering the value of your NFTs, we think this is a small price to pay! 

What is this IPFS thing?

Before, we mentioned IPFS but didn’t explain why it’s so important. You can read up on IPFS in detail  elsewhere, but the main thing to understand is that IPFS links will always point to the same data. That is to say, it’s impossible for the data that an IPFS link references to change. If the data changes, the link must also change because the link is a “hash” of the data’s contents.

In the context of NFTs, IPFS is incredibly important because it prevents the digital assets associated with the NFTs from changing.

If I created an NFT that did not use IPFS, I could sell you an NFT of the Mona Lisa and then later change the image to a picture of my cat! With IPFS, this cannot happen.

IPFS links can never change, but they don't necessarily last forever. If no one accesses an IPFS link over time, then it can “age out” of the distributed IPFS network. You spend $100K on an NFT, store it safely in your wallet, then come back in a year to find your NFT points to a “File not Found” error.

To avoid this 

  • Creators need to “pin” media and metadata to IPFS using a service such as alwaysNFT.

  • Owners can protect their investment against negligent creators by registering their NFTs with alwaysNFT. We’ll keep the media and metadata safely on our servers.

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